Snapchat is about to give new meaning to the “chat” part of its
name.
Snap, the company behind Snapchat, announced on
Wednesday that its customizable My AI chatbot, is now accessible to all users
within the app. The feature, which is powered by the viral AI chatbot ChatGPT,
was previously only available to paying Snapchat+ subscribers.
The tool offers recommendations, answers questions, helps users
make plans and can write a haiku in seconds, according to the company. It can
be brought into conversation with friends when it’s mentioned with “@MyAI.”
Users can also give it a name and design a custom Bitmoji avatar for it to
personalize it more.
The move comes more than a month after ChatGPT creator OpenAI
opened up access to its chatbot to third-party businesses. Snap, Instacart and
tutor app Quizlet were among the early partners experimenting with adding
ChatGPT.
Since its public release in November 2022, ChatGPT has stunned
many users with its impressive ability to generate original essays, stories and
song lyrics in response to user prompts. The initial wave of attention on the
tool helped renew an arms race among tech companies to develop and deploy
similar AI tools in their products.
The initial batch of companies tapping into ChatGPT’s
functionality each have slightly different visions for how to incorporate it.
Taken together, however, these services may test just how useful AI chatbots
can really be in our everyday life and how much people want to interact with
them for customer service and other uses across their favorite apps.
Adding ChatGPT features also may come with some risks. The tool,
which is trained on vast troves of data online, can spread inaccurate
information and has the potential to respond to users in ways they might find
inappropriate.
In a blog post on Wednesday, Snap acknowledged “My AI is far from
perfect but we’ve made a lot of progress.”
It said, for example, about 99.5% of My AI responses conform to
its community guidelines. Snap said it has made changes to “help protect
against responses that could be inappropriate or harmful.” The company also
said it has added moderation technology and included the new feature to its
in-app parental tools.
“We will continue to use these early learnings to make AI a more
safe, fun, and useful experience, and we’re eager to hear your thoughts,” the
company said.
Source : CNN | Samantha
Kelly